Problem With Nokia 3600 Brought From HOTSPOT

I bought Nokia 3600 eleven months before by HotSpot, Gurgaon. No doubt my mobile was working very good first 08 or 09 months. Suddenly it's started hanging, not charging properly and key pad stopped functioning.(please consider this thing still o1 month remain to complete a year) I checked with the Hotspot and they told me to leave your mobile for a couple of week.



I gave them my mobile and came to them after 14 days. Within a month again same problem came out and now this time upper keys purely blocked and volume level was down. My friends were complaining they are not able to listen me even signals was OK. Again I gave my handset to hot spot with the same complain and added few new more

It's unbelievable they take more than 25 days to repair it. It's really shocking after a a lot of time my mobile stopped function next day when I received.



You know this time they gave me few more problems like I never seen before. I was trying to switch off my mobile and suddenly camera turned on and started blinking.



Sorry to say am very disappointed such type of services provided by HOTSPOT and NOKIA. We always go with HOTSPOT when we plan a new mobile but all this things taking me away and now we are losing our trust on HOTSPOT.



My mobile details

From where I purchased: - Hotspot retails limited, shop No. S - 87, Palam Vyapar Kendra, Palam Vihar, Gurgaon,

Haryana

Invoice no. - 152101411

Customer Id: - 1520904790

Name: - Akhilesh Chamoli

Set No.:- Nokia 3600

Date of Purchase: - 08 SEP 2008



HOTSPOT charged me Rs. 600 for one year free maintenance.



Address of the hotspot center where they deliver it for repairing:-

Hotspot Mobicare. Lajpat Nagar · Central Market, Lajpat Nagar 2 · Mobile & Accessories. K-32, Central Market, Lajpat Nagar, New Delhi - 110024. 9999000417



Request to you please please do the NEEDFUL. I need your help now am not able to knock hotspot door like this.



To be very honest after all these am not able to continue with this mobile. Still I not complete A YEAR with this mobile and it's started such major problem. Am not sure in future I will be OK with this handset.



Appreciate your prompt reply and action on this.



Regards,
Akhilesh Chamoli
Mob No. 09953046272